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Google Messages to add 911 Text Support via RCS

Starting this winter, you'll be able to text 911 over RCS using the Google Messages app on Android!

2 min read
Google Messages to add 911 Text Support via RCS

Starting this winter, you'll be able to text 911 over RCS using the Google Messages app on Android!

Currently, only 53% of emergency responder call centers in the U.S. let you text them via SMS, according to the FCC. But even if you live near a center that does accept SMS, you (or the center) may not have a reliable cellular signal. Plus with RCS, there are other benefits, such as:

• Read receipts. You can confirm delivery of your messages and see if emergency responders are actively replying.

• High quality images and videos. You can send first responders a clearer picture or video showing your situation.

• Location sharing. Through Android Emergency Location Sharing, you can share your precise location and extra info like language settings and opt-in Medical Information. 

These features will help emergency service providers offer a faster and more effective response, as well as know exactly where to go and get useful details even if you're unable to reply. It'll also take some uncertainty out of the whole process.

Google has partnered with emergency technology company RapidSOS to make this happen and will be working with emergency call centers in the U.S. to roll this out. Google's RCS to 911 service will be provided at no cost to every 911 agency. RapidSOS invites public safety agencies to learn more about the service (including the rollout timeline and FAQs) in the RapidSOS Training Center inside of RapidSOS UNITE.


 

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